We comply with the applicable privacy laws and we are committed to take all reasonably available measures to protect your privacy.
Personal information is defined as information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.
Collection of Personal Information by Us
The kinds of personal information we collect and store will depend on what products and services you request from us. However it may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
Personal information may also include (but is not limited to) your name, email address, phone numbers, credit card details, or social media details.
We generally advise you do not disclose personal information to the public via our forums, blogs. You acknowledge that we cannot control any third party collection or use of your non confidential information.
We may collect your personal information from a number of sources including, business partners, contractors, mailing lists, or advertisers, or from you.
If at any time you provide personal information about someone else, you warrant that you have that person’s consent to provide that information for the purpose specified.
Where Your Personal Information is Stored
Where we store your personal information depends on what products and services you have requested from us. However, some areas may include (amongst other things):
- Feedback databases for processing customer feedback
- Email databases for mail-outs to member subscriptions
- Overseas and localservers
For special terms that apply if you link from one of our websites to a website operated by another person, using an icon displayed on our websites, check the section entitled Special terms for links to third party websites.
How Your Personal Information is Stored
Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although we strive to protect your information, we cannot guarantee or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take due care in preserving the security of the information in our own systems.
If a substantial data breach has or may have occurred (i.e. your personal information was shared with unauthorised entities), we will promptly notify you and the Privacy Commissioner about that actual or possible breach.
We only keep your personal information for as long as it is required for the purpose for which it was collected or as otherwise required by law. We take appropriate measures to destroy or permanently de-identify your personal information when we no longer need to retain it. These measures may vary depending on the type of personal information concerned, the way it was collected and how it is stored.
How Your Personal Information will be Used
We collect your personal information so that we can use it for the functions of our website and to provide services to you, which include, amongst other things.
- Customer marketing – providing users with promotional material, or other news from the website for Maniax;
- Addressing feedback or complaints you may have;
- Answering any queries you may have;
- Conducting research about our products and services
- Responding to your request to link from our website to another person’s website (such as a social media website);
If you also subscribe to our mailing list, we may email to you updates about our products and services. If you do not wish to remain a subscriber to our mailing list or otherwise receive updates on our products and services, you are able to unsubscribe from our mailing list via our website, by clicking on the ‘Unsubscribe’ link on an email from us, or by contacting us at firstname.lastname@example.org
Exchange of Personal Information with Third Parties
Personal information we collect from you may be disclosed:
- If we reasonably believe that the use or disclosure is reasonably necessary for one or more of the following by or on behalf of an enforcement body:
- the prevention, detection, investigation, prosecution or punishment of criminal offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed law;
- the enforcement of laws relating to the confiscation of the proceeds of crime;
- the protection of the public revenue;
- the prevention, detection, investigation or remedying of seriously improper conduct or prescribed conduct;
- the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal;
- To our professional advisors and other contractors (for example IT consultants and mailing houses);
- In accordance with the Special terms for links to third party websites.
Collection of Information Other than Personal Information
If you visit our website, some of the information we and/or our contractors collect about your visit to our website is not personal information because it does not reveal your identity. Information of this nature can include:
Site Visit Information
When you visit our website, we and/or our contractors collect general information about your visit which may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of Internet browser you used.
We and/or our contractors may use this information in anonymous, aggregated form, for statistical purposes only, to assist us in improving the quality and usability of our website.
A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we and/or our contractors use may identify individual users.
Cookies can either be "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user's convenience. Session cookies are short-lived and are held on your browser's memory only for the duration of your session, they are used only during a browsing session, and expire when you quit your browser.
We and/or our contractors may use both session and persistent cookies. This information may be used to personalise your current visit to our and our contractors' websites. Upon closing your browser, the session cookie is destroyed.
Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to reject cookies or to notify you when they are being used. However, rejecting cookies may limit the functionality of our website.
Our service may also contain electronic images (called “single-pixel GIFs or web beacons) that allow us and our affiliates, service providers, and when necessary our advertisers to count users that have visited particular pages of this site or sites owned or operated by third parties, or to access certain cookies. We may use this technology or tools to recognize which pages users visit, and the links on which they click. We may use clickstream data collected using web beacons and cookies to help us tailor our content, to the perceived interests of our clients.
Access and Correction of Your Personal Information
You can ask to obtain access to your personal information that we and/or our contractors hold, although under some circumstances permitted by law, we may not provide such information to you. Also, we may not be able to require our contractors to provide personal information to you. We may not be able to require the operators of websites operated by other people (such as social media website operators) to provide personal information to you
We may ask you to put your request in writing and pay a reasonable fee levied by us for providing you with the information you have requested. We may also ask you to provide us with some proof of identification before releasing or correcting your personal information.
It is important to us that the personal information we hold about you is accurate, complete and up-to-date. If you are aware that this is not case and would like to correct your personal information, or simply desire access to your personal information, please contact email@example.com
We will deal with your request within a reasonable time and, if we decide not to correct or provide you with access to your personal information, we will give you our reasons for our decision.
If you have a complaint about the way we have dealt with your personal information, please contact us at firstname.lastname@example.org
We will make all attempts to respond to your complaints or requests within a reasonable time after the complaint or request was made.
Please contact email@example.com if you have any queries about the personal information that we hold about you or the way we handle that personal information.
Special Terms For Links To Third Party Websites
These special terms apply to you if you link from one of our websites to a website operated by somebody else, such as a social media website (referred to as a third party website). By clicking on a link to any third party website, you consent to these special terms.
In order for us to process your request to link to a third party website, we must share your personal information with our software provider and the operator of that website. You consent to us sharing your personal information with those people.
We do not have any control over how third party website operators may deal with your personal information once we provide it to them. In particular, we do not have any control over:
- Where they store your personal information;
- How they store your personal information;
- How they use your personal information;
- Whether and how they exchange your personal information with other people;
- Which other countries (if any) they transfer your personal information to;
- How you can access or correct your personal information held by the third party website operators;
- The security policies and procedures (if any) implemented on the third party websites;
- Whether those third party website operators have privacy policies and whether they comply with those policies (if any); or
- Whether or not those third party website operators comply with privacy laws.
We do not make any representations or warranties of any kind about any of these matters. We are not responsible in any way for any loss or damage which third party website operators may cause to you, in relation to your personal information. We are unable to address any complaint which you may have about the way that third party website operators deal with your personal information. You must contact the third party website operator directly if you have concerns or require any information about any of those matters.